About Us

Meet the highly-trained and experienced members of the Murphy Loss Assessors team

Our staff have been with us for many years and have a proven ability to meet any claims challenge comfortably and with a depth of experience that is second to none. Our business has stood the test of time because our staff continue to improve on their knowledge and expertise with every successfully-handled claim.

Emma Murphy, BA ACII

Emma Murphy, BA ACII, joined Murphy Loss Assessors in 1995 and so has over 19 years’ experience in the loss assessing industry. Murphy Loss Assessors was founded by Norbert Murphy and has been dealing with insurance claims since then. Emma graduated with an honours in business studies degree in 1994. Since then she has studied with the Chartered Insurance Institute and has achieved the highly recognised qualification of ACII (CII Advanced Diploma in Insurance). Emma continues her education development and ensures her knowledge is kept current under the Continuing Professional Development run by the Insurance Institute of Ireland.


Emma has worked with many complex property claims in both the residential and commercial sectors over the years and has gained extensive experience in both areas including understanding policy cover and wordings / endorsements and claims procedures. In commercial claims the main emphasis after a loss is to ensure the continuing success of the affected business. This can only be achieved by a rapid response and a detailed analysis of the business to ensure that the best course of action is taken early such as setting up temporary offices / premises, out sourcing production, to ensure the continued success of the affected business in the long term. Insurers cover the business’ loss of turnover while repair works are taking place but the bigger picture of the long term survival of the company must be addressed to ensure the customer is fully protected. 


Emma is also a member of The Institute of Public Loss Assessors and The Irish Claims Consultants Association.

Expertise: Policy cover/ claims procedure | Experience: 19 years

Paul Murphy

Paul Murphy joined Murphy Loss Assessors Ltd after completing a degree in Business Studies at honours level. Paul has worked with Murphy Loss Assessors Ltd since 2002 whilst jointly completing a degree in Construction Economics and Management. Paul is a member of the Irish Insurance institute and remains dedicated to continued professional development.


“I have handled and processed all types of insurances claims including domestic property, commercial property, agricultural property and liability claims arising from all manner of unfortunate events and recently I have managed several cyber losses. I have worked with clients experiencing every possible event giving rise to a claim including, Fires, Floods, Theft, Subsidence, Escape of Water, Snow Loading, Malicious Damage, Accidental Damage and Storm Damage, etc.”


Paul Murphy’s expertise lies in the fact that there are few claim positions or client dilemmas that he has not previously encountered and managed. Paul has guided his clients through in-depth policy wording analysis and interpretation and combined with his ability to review and analyse the clients construction cost data, Paul is equipped to tackle clients claims head on and enter negotiations to achieve the very best settlement achievable.

Expertise: Rich industry experience / astute analysis of cost data | Experience: 16 years

Séalin O’Rourke

Séalin O’Rourke joined Murphy Loss Assessors in September 2020 and has since received her APA qualification and soon to have her CIP qualification.

Séalin takes pride in providing the best customer service possible and has a proven track record of senior-level executive support and management.

She has aided in the processing and settlement of business interruption claims and property claims including fire, flood, escape of water, storm damage etc.

Expertise: Insurance / claims procedure | Experience:

Call us now: 01 662 1984

What is a Loss Adjuster?

Insurance company adjusters are there to work for the benefit of the insurance company, and will do their best to mitigate or reject the payout.

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Couldn’t I submit the claim myself?

Avoid mistakes, avoid stress and get a higher settlement! Find out more here…

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Why make a claim against your Home Insurance Policy?

Insurance companies make it very difficult and treat you as if you are doing something wrong.

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"Got us back in business within one day"

"Murphy Loss Assessors handled the whole claim from building repairs to recouping our loss of profit"

"Settled my claim very quickly"

"We did not know what to do"

"I do not think we could have ever handled either claims better or to a more financially satisfactory final conclusion ourselves."

"An extremely satisfactory result"

Murphy Loss Assessors Ltd
13 Lower Grand Canal Street
Dublin 2.

Phone (Head Office): 01 662 1984
Phone (Northside): 01 833 8061

Emma Murphy BA, ACII, Chartered Insurance Practitioner

Paul Murphy B.A. B.S.c QS

Murphy Loss Assessors Ltd is regulated by the Central Bank of Ireland, Reg. No.C41808
Registered No: 320895